(801) 886-1740

Sewage Cleanup and Biohazard Remediation

A sewage backup is a health hazard before it is a property problem. It should not be cleaned with household products.

Sewage carries bacteria, viruses, and parasites. In the restoration industry it is classified as Category 3 water - grossly contaminated - and that classification carries specific handling requirements that have nothing to do with how bad it looks or smells. The risk is biological, and it persists after the visible mess is gone.

The practical consequence is that porous materials in the contaminated area do not get cleaned, they get removed. Carpet, padding, drywall below the water line, insulation, particleboard, and upholstered furniture cannot be reliably sanitised because contamination penetrates the material rather than sitting on it. Cutting drywall back well above the visible line is standard, not overcautious.

Our crews work this category in personal protective equipment, with the affected area contained so contamination is not tracked through the rest of the property. Waste goes out as regulated material rather than into your household bin.

Once contaminated material is out, every remaining surface is cleaned and treated with hospital-grade antimicrobials, then the structure is dried and verified. Only then does reconstruction start. We also look at why it backed up in the first place, because a main line problem that goes unaddressed produces the same emergency again.

Why sewage cleanup is not a DIY job

Biological contamination penetrates materials

Bacteria and viruses soak into porous material rather than resting on the surface. Cleaning the surface leaves the contamination in place.

Contamination spreads on foot traffic

Walking through the area and out into the rest of the house moves contamination with you. Containment has to be established before cleanup starts.

Household disinfectants are not rated for it

Consumer cleaners are not formulated for Category 3 contamination and are not effective at the concentrations and dwell times required.

Waste disposal is regulated

Sewage-contaminated material cannot legally go out with normal household waste and must be handled as regulated waste.

Real sewage cleanup projects

Advanced Restoration technician extracting water from soaked carpet with a commercial extraction wand
Advanced Restoration technician extracting water from soaked carpet with a commercial extraction wand
Collapsed ceiling with exposed joists and saturated pink insulation after a burst upstairs pipe
Collapsed ceiling with exposed joists and saturated pink insulation after a burst upstairs pipe
Standing water across a basement concrete floor near the water heater after a supply line failure
Standing water across a basement concrete floor near the water heater after a supply line failure

What sewage cleanup includes

  • Emergency 24-hour response with technicians in full protective equipment
  • Containment of the affected area to prevent cross-contamination of the property
  • Extraction and safe disposal of sewage and contaminated water
  • Removal of all porous materials within the contaminated zone, including drywall cut back above the water line
  • Regulated disposal of contaminated waste
  • Hospital-grade antimicrobial cleaning and sanitising of all remaining surfaces
  • Deodorisation to remove residual odour at the source
  • Structural drying with verified moisture readings, followed by full reconstruction

Sewage Cleanup across Utah

We run sewage cleanup out of two Utah offices - West Valley City for the Salt Lake Valley and Hurricane for the south of the state.

Common Questions

Sewage Cleanup questions

What Utah property owners ask us most about sewage cleanup.

Do I need to leave the house during sewage cleanup?

If the backup is contained to a basement or a single bathroom, usually not - the work area is sealed off and the rest of the home stays usable. If contamination reached living areas, kitchens, or the HVAC system, we generally recommend staying elsewhere until sanitising is finished.

Does insurance cover sewage backup?

Standard homeowners policies frequently exclude sewer and drain backup unless you carry a specific endorsement, which is usually inexpensive and worth having. Coverage also depends on whether the failure was on your line or the municipal side. We document everything to support the claim either way.

Can I keep furniture that got wet in a sewage backup?

Hard non-porous furniture - metal, sealed hardwood, glass, plastic - can normally be cleaned and kept. Upholstered furniture, mattresses, and anything with foam or fabric that absorbed contaminated water should be discarded, because the contamination cannot be reliably removed from those materials.

Still have a question? Contact us or call (801) 886-1740.

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